FAQ

  • How often should my whirlpool be professionally cleaned?

    We recommend a full deep-clean and chemical reset every 3 to 4 months to keep your water crystal-clear and your system running efficiently year-round.

  • Do I need to drain the water before your team arrives?

    No need — we handle everything. Our service includes safe water removal, cleaning, and refill using our professional-grade equipment.

  • Which areas around Zürich do you serve?

    We currently serve Zürich, Küsnacht, Zollikon, Meilen, and surrounding lakeside areas. For clients outside this zone, we’re happy to arrange special appointments upon request.

  • What’s included in the Winter Spa Reset package?

    The service includes a full drain, deep cleaning, chemical balancing, jet and filter treatment, and a complete refill — ensuring your whirlpool is perfectly maintained through winter.

  • Do you bring your own cleaning supplies and equipment?

    Yes. We arrive fully equipped with Luxe Spa’s professional cleaning tools and premium spa-grade products to deliver consistent, hygienic results every time.

  • How long does a full service take?

    Depending on size and condition, a standard deep-clean takes 2 to 3 hours. You’ll be able to enjoy your whirlpool again after 12-24 hours once it’s refilled and balanced.